Privacy Policy

domcooks.com is aware of the issues raised regarding the circulation of personal information on the Internet and wishes to collaborate with you to ensure respect for and protection of your privacy. For this reason, we want to explain what type of information we collect when you visit domcooks.com and also when, how, and why we collect this information.

We therefore ask you to read the following information carefully and to refer to it periodically to follow any changes that might be made.

General Principles

domcooks.com is committed to respecting and protecting your right to privacy, in accordance with Quebec’s Law 25 on the protection of personal information. domcooks.com voluntarily adheres to the Canadian Standards Association’s Model Code for the Protection of Personal Information. This consumer privacy protection policy (the “Policy”) sets out how we collect, use, communicate, and otherwise manage your personal information. You acknowledge that domcooks.com may, at its sole discretion, modify the Policy at any time, with or without notice. The revised Policy is posted on the website. We recommend that you reread the Policy periodically to become aware of these changes, if any. You acknowledge that by continuing to use the Website after the modified Policy has been posted, you are deemed to have consented to the revised Policy. The Website may contain links to other websites that are not from domcooks.com. domcooks.com is not responsible for the privacy practices or content of these other websites.

Information We Collect

The domcooks.com Website may collect information about you when you register to become a member of the Website. domcooks.com also collects aggregate information and information relating to particular users on the web pages visited by consumers and information voluntarily provided by consumers, such as survey information and contest registration information. When you visit and interact with domcooks.com, certain information may be automatically collected, including the following:

• your computer’s IP address;
• the type of browser and operating system used;
• the Web pages visited by you immediately before and after your visit to domcooks.com;
• your activities in community conversations;
• the web pages and advertisements you view and the links you click on the Site;
• information about the searches you perform on domcooks.com and how you use the results of these searches;
• information about the services you use on domcooks.com and how frequently you use them;
• your reaction to offers and advertisements presented on domcooks.com, including those offered by third-party websites;
• your bandwidth speed and information about software installed on your computer;
• aggregate data on your ad click-through rates in emails and user video viewing;
• location data and other information about mobile devices used to access domcooks.com and interact with it;
• normal server log information; and
• information collected using HTML and Flash cookies, clear pixels, and similar technologies.

Advertising

We display advertising on domcooks.com to provide our readers with free access to our content. To create a more personalized online experience for you, some advertisements you may receive are tailored to your preferences using information collected through cookies, clear pixels, and other sources, such as advertising networks, which helps us present personalized content and advertising on domcooks.com. This process allows advertisers to reach visitors to domcooks.com who are most interested in their products, and you are exposed to advertising for products or services that may interest you.

Third-party advertisers and advertising platforms may also publish targeted ads on domcooks.com. Remember that the personal information practices of third-party platforms and advertisers who collect data on domcooks.com are not covered by this privacy policy.

Statistical Analysis

We aggregate and analyze the data we collect to learn more about how domcooks.com is used. We may use this information, among other things, to monitor and analyze the use of domcooks.com, improve its operation, and better adapt its content and design to meet the needs of our visitors.

Purchases

domcooks.com may also collect information about you when you purchase products from us by mail, fax, or online. Information collected may include your names, address, company name, telephone number, fax number, email address, and credit card information.

Complaints

domcooks.com may collect information about you if you communicate a complaint or consumer request. Information collected may include your names, address, telephone number, email address, date of birth, and facts relating to the complaint or request.

Marketing Research

In addition, domcooks.com may collect information about you if you have participated in domcooks.com marketing studies. Information collected may include your names, address, telephone number, email address, gender, income, and facts about your consumer habits and preferences.

Contests and Promotions

Finally, domcooks.com may collect information about you if you participate in a contest or promotion from domcooks.com or one of our partners. Additionally, domcooks.com will sometimes ask you, via such forms, if you are interested in receiving information about other services, contests, or news about domcooks.com or our partners. You will always have the choice to decline this request or to stop a subscription to a personalized service that you had previously chosen. Information collected may include your names, address, telephone number, email address, date of birth, and facts related to your participation in the contest or promotion.

Other Sources

We may access other information about you from third-party sources and platforms (such as social networking sites, databases, Internet marketing and advertising targeting companies), including:

• if you access third-party social networking services (such as Facebook Connect or Twitter) from domcooks.com, your username and connection lists for these services;
• demographic data, such as age group, gender, and your interests;
• data on advertising interaction and viewing, such as ad click-through rates and how many times you have viewed a particular ad; and
• unique identifiers, including mobile device identification numbers, which can determine the physical location of such devices in accordance with applicable law.

Please note that domcooks.com may combine the information we collect with information obtained from third parties.

Use of Personal Information

domcooks.com uses your personal information for one or more of the following purposes: (1) to identify you; (2) to improve the content of the Website; (3) to personalize the content or presentation of the Website for consumers; (4) to notify consumers of Website updates; (5) to communicate with consumers for marketing purposes; (6) to improve its products and services; (7) to process and ship your product orders; (8) to process your consumer complaints or requests.

Cookies

Cookies are simple text files that web browsers place on computer hard drives when sites are visited. Cookies cannot damage files and cannot read information stored on the user’s hard drive. domcooks.com uses cookies to help us measure the number of visits, average visit duration, pages viewed, and other statistics related to the use of our Website. Our cookies pose no security risk to you, as they do not contain any personal information, only a string of special characters that informs the service that you have already used the Website. No personal information is stored inside the cookies. Please note that some features of the Website may not work if you do not accept cookies. Therefore, please accept any cookie that is sent to your computer. You can disable cookie warnings by selecting certain preferences or options from your browser menu and closing the warning button.

Security Measures

domcooks.com understands the importance of protecting your personal information and uses the latest internet security protocols to protect personal information collected by the Website. However, you should be aware that the internet is not a secure means of communication. Therefore, domcooks.com makes no representations or warranties as to the absolute security of personal information that you provide via the Website. You understand that you provide this information at your own risk.

Also, keep in mind that the voluntary disclosure of personal information during chat sessions, in comments, by email, or on a bulletin board is not covered by this privacy policy; you should always be careful when giving your personal information through these means. You transmit this information at your own risk. This information may be collected and used by third parties without obtaining your prior consent. In short, if you post personal information online and that information is accessible to the public, you risk eventually receiving unsolicited messages from third parties. domcooks.com disclaims any responsibility in this regard. At all times, we advise you to remain cautious and attentive when you are online.

Your Consent

Except as provided below, domcooks.com will not sell, transfer, or disclose your personal information to third parties without your consent. Some personal information may be disclosed to third parties for the sole purpose of processing your order or making arrangements to ship what you have ordered, or to process your complaint or request. domcooks.com may also disclose your personal information to third parties who administer contests, promotions, and online activities on its behalf. In addition, domcooks.com must provide your personal information to comply with a search warrant or other valid investigation or order under the law, or to an investigative body in the event of a breach of contract or violation of the law, or if otherwise required by law. domcooks.com may also disclose personal information to help it recover a debt that you owe it.

Third-Party Services

To personalize your experience on domcooks.com and simplify the subscription process, we offer you the possibility to access or interact with third-party services, such as Facebook and Twitter. When you connect to domcooks.com through these third-party services, we may transmit information about you to the providers of these services, and they may in turn transmit information about you to us.

When you allow us to access your data through a third-party service to create a Site profile, we may use this data for several purposes, including:

• Creating automatic links in our system. For example, if you connect to us through a service with a public friends list, such as Twitter, we may check if some of the people who follow you on Twitter are also members of domcooks.com. If we find a match, we will copy your Twitter relationship with these members by allowing them to become your fans, subscribers, or friends on our Site.
• Suggesting relationships. For example, if you connect through a service with a private contact list (such as Google and Yahoo!), we check who among your contacts is a member of the Site and suggest that you become a fan of these users. This process is not automatic: you must choose to become a fan of the suggested users.
• Filling a list of possible friends to whom you can send emails. When users transmit content to their friends using, for example, the forward to a friend function of the Site, we may use friends lists from third-party services to create a list of contacts to whom you could send the email.
• Filling a list of possible friends to whom you can send messages on specific services. For example, we may use friends lists from third-party services to create a list of contacts to whom you could send an invitation to watch an interactive presentation.
• Improving and personalizing your experience on the Site. When you connect through a third-party service, we may access certain account information, such as your profile picture, popular news on your network, and what your friends are saying about certain articles or blog posts to improve and personalize your experience on domcooks.com.

Guidelines Concerning Children

We do not intentionally collect personal information about children under 13 years of age. If we learn that we have collected personal information about a child under 13 years of age without verifiable parental consent, we will delete this information from our database as soon as possible. If you believe that we may have collected information from a child under 13 years of age, please contact us.

Changes to the Privacy Policy

We may update this privacy policy at any time to reflect changes to our practices and service offerings. If you continue to use domcooks.com after notice of modification, it means that you consent to and accept the new terms of the privacy policy. If you do not agree with the changes made or with the new terms of the policy, you must immediately cease using domcooks.com.

How to Contact Dom Cooks

If you do not wish to receive emails from domcooks.com, please either modify your communication preferences on the website or click on the “Contact” section and send us an email titled “unsubscribe me.” If you wish to review or update the personal information contained in your customer record or withdraw your consent for the collection, use, or disclosure of your personal information, or for any request, please contact us at hello@domcooks.com.

Cookies

We use cookies to improve your user experience and provide you with enriched and personalized content.

A cookie (hereinafter the “Cookie(s)”) is a text file that may be recorded on a terminal (computer, tablet, smartphone) when consulting a Service with a browser. A Cookie allows its issuer, during its period of validity, to recognize the terminal concerned each time this terminal accesses digital content containing Cookies from the same issuer.

The User is informed that, during their connections to the Site or Applications and during the use of the Services, Cookies are installed on their receiving terminal (computer, tablet, smartphone, etc.) for the proper functioning of the Services, or on their browser subject to the choice expressed by the User concerning cookies; this choice can be changed at any time.

1) What are the purposes of cookies?

In order to inform the User as best as possible about Cookies, it is appropriate to group these Cookies into 6 categories: (a) Site and Application navigation Cookies (b) Audience measurement Cookies (c) Advertising Cookies (d) Behavioral targeting Cookies (e) Social network sharing Cookies (f) “Flash”© Cookies from “Adobe Flash Player”™.

2. a) Site and Application navigation Cookies:

Navigation Cookies improve the performance of the Services to provide the User with better use of the Site and Applications. These Cookies do not require the User’s information and prior agreement to be deposited on the User’s terminal.

More specifically, these navigation Cookies allow in particular:

• To adapt the presentation of the Site and Applications to the display preferences of the terminal (language used, display resolution, operating system used, etc.) during Users’ visits to the Site and Applications, according to the hardware and software the terminal has for visualization or reading;
• To memorize information relating to the form that the User has filled out on the Site and Applications or to information that the User has chosen on the Site or Application;
• To offer the User access to their account or to any other reserved area thanks to their identifiers;
• To implement security measures, for example when the User is asked to reconnect to content or a Service after a certain elapsed time.

1. b) Audience measurement Cookies:

Audience measurement Cookies help establish statistics and volumes of traffic and use of the various elements composing the Site and Applications (sections and content visited, paths), allowing the Publisher to improve the interest and ergonomics of the Services.

1. c) Advertising Cookies:

Advertising Cookies make it possible to determine in real time which advertisement to display according to the User’s recent navigation on the Site and Applications in order to limit the number of times the User has seen an advertisement and to help measure the effectiveness of an advertising campaign.

1. d) Behavioral analysis Cookies:

Behavioral analysis Cookies make it possible to identify which information from the Site and Applications might interest the User most, to contribute to improving their navigation and make it more interesting.

To the extent that the User has provided the Publisher with Data concerning them, particularly through their registration for the Services, the Publisher may, subject to the User’s choices, associate navigation information processed by the Cookies that the Publisher issues, with the User’s Data in order to send them, for example, electronic prospecting or to display on their terminal, within advertising spaces containing Cookies, personalized advertisements.

The User may at any time request to no longer receive advertisements or prospecting adapted to the browsing information of their terminal, by contacting the Publisher directly and free of charge, or by means of the unsubscribe link included in any prospecting that the Publisher may send them by email. If the User chooses to refuse behavioral advertising, this does not mean that they will no longer receive advertising on the Internet. It simply means that the advertising that will appear on the Site or Application will no longer correspond to their interests or preferences on the web browser used by the User.

In the event that the Publisher plans to obtain from a third party browsing information of the User that the Publisher could associate with the Data provided by the User, the Publisher will first seek their explicit agreement before proceeding with such an association and sending them targeted advertisements or prospecting. Explicit agreement will consist of checking a box proposed on the Services to which they are registered as follows: “I wish to see or receive advertisements adapted to my browsing noticed by partners of domcooks.com.”

1. e) Social network sharing Cookies:

The Publisher offers Users functionalities allowing them to share editorial content and any type of content published on the Site through social network sites. Social network Cookies are managed by the publisher of the social network site. The User is invited to read the policy for managing social network Cookies on the concerned sites.

2) How can the user manage cookies?

The User is first informed that the Publisher’s partners and any other third party may be led to deposit Cookies on the Site. Only the issuer of a Cookie is likely to read or modify information contained therein and the Publisher has no access to or control over Cookies that third parties may be led to use. The issuance and use of Cookies by third parties are subject to the privacy policies of these third parties in addition to the provisions of this Charter. Consequently, the User is invited to go to the Internet sites of these third parties for more information about the Cookies they record and how the User can manage them.

1. a) Agreement on Cookies

The User is presumed to have given their agreement:

• by clicking on the “X” icon or the “I understood” button appearing on the information banner visible during their first connection to the Site;
• by continuing their navigation, that is, when the User has clicked on an element of the Site (image, link, “search” button, etc.) or has gone to another page of the Site.

If the User accepts via their browser software the recording of Cookies in their terminal, the Cookies embedded in the pages and content they have consulted may be temporarily stored in a dedicated space on their terminal. They will be readable only by their issuer.

The agreement given by the User is only valid for a period of thirteen (13) months from the first deposit in the User’s terminal equipment, following the expression of the latter’s consent.

1. b) Refusal of Cookies

If the User refuses the recording of Cookies in their terminal or browser, or if they delete those that are recorded there, the User is informed that their navigation and experience on the Site or Application may be limited. This could also be the case when the Publisher or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings, or the country from which the terminal appears connected to the Internet.

Where applicable, the Publisher declines all responsibility for the consequences related to the degraded functioning of the Services resulting from (i) the User’s refusal of Cookies (ii) the Publisher’s inability to record or consult the Cookies necessary for their operation due to the User’s choice.

1. c) Configuration of the browser software

The User can configure their browser software so that Cookies are stored in the terminal or, on the contrary, they are rejected, either systematically or according to their issuer. The user can also configure their browser software so that the acceptance or rejection of Cookies is proposed to them punctually, before a Cookie is likely to be recorded in their terminal.

For Cookie management and User choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow you to know how to modify your wishes regarding Cookies.

To get more information on how to configure your browser, please consult your browser’s help menu.

At any time, the User can choose to express and modify their wishes regarding Cookies.

User choice expressed online Exercise your choice via our opt-in/opt-out devices and those of our partners Some cookies that we issue are provided by third-party providers. To learn more about their practices and to exercise your choice regarding these cookies, you can consult their respective privacy policies.

Dom Cooks’s Data Protection Officer

Dom Cooks has a “Data Protection Officer” who is responsible for issues relating to confidentiality and data protection. This data protection officer can be contacted at the following address: Dom Cooks Attn: Data Protection Officer address: hello@domcooks.com